
The moment you need us
We are here for you.
What type of insurance do you have?
Need help?
Call the Ethniki Asfalistiki Call Centre at (+30) 210 90 99 000 from Greece or abroad, and one of our representatives will immediately provide you with all the information you need regarding:
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The network of Associated Doctors
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The network of Diagnostic Centres and the process for performing diagnostic tests
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The network of Associated Hospitals
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The hospitalisation notice process for your admission to the hospital
Quick Access
Immediate help and support at every step
Hospitalisation in an Associated Hospital
For special cases, you can learn more about the option of having your hospitalisation pre-authorised by calling our Customer Support Centre at (+30) 210 90 99 000 (from Greece or abroad).
In case you need hospitalisation in one of the Associated Hospitals in Ethniki Asfalistiki's network:
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Contact your Insurance Intermediary or Ethniki Asfalistiki’s Call Centre directly at (+30) 210 90 99 000.
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Inform us about your need for hospitalisation and ask any questions you may have about the process.
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Check your insurance policy to know exactly the type and terms of your insurance coverage.
By your side, ensuring you receive the care you need
Hospitalisation in a Non-Associated Hospital
At every step of the process, your Insurance Intermediary will be by your side, whenever you need them, answering any questions you may have and making sure that you receive immediate support, no matter what.
In case you need hospitalisation in a Non-Associated Hospital:
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Contact your Insurance Intermediary or Ethniki Asfalistiki’s Call Centre directly at (+30) 210 90 99 000.
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Inform us about your need for hospitalisation and ask any questions you may have about the process.
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Check your insurance policy to know exactly the type and terms of your insurance coverage.
Comprehensive coverage for every emergency
Emergency Treatment with the Full Emergency Care Plan
At every step of the process, your Insurance Intermediary will be by your side, whenever you need them, answering any questions you may have and making sure to provide you with immediate support.
In case you need to visit an outpatient clinic or a hospital’s emergency department due to illness or accident:
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Contact your Insurance Intermediary or Ethniki Asfalistiki’s Call Centre directly at (+30) 210 90 99 000.
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Find the Associated Hospitals in Ethniki Asfalistiki's network that provide services under the Full Emergency Care Plan.
Note: In case the nearest available Associated Hospital is located more than 30km away from the insured person, ex-post coverage may be provided for emergency treatment in another hospital nearby.
Extra benefits, exclusive support
Associated Hospitals
By choosing one of the Associated Hospitals in the Ethniki Asfalistiki network for your hospitalisation, you promptly receive all the care you need, including:







Prevention is our priority
Diagnostic Tests
At every step of the process, your Insurance Intermediary will be by your side, whenever you need them, answering any questions you may have and making sure that you receive the best support possible.
Contact us at (+30) 210 90 99 000 and follow the recorded menu’s instructions to get in touch with the Coordination Centre and ask for any information you need regarding:
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The network of doctors and diagnostic centres
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Areas in which diagnostic tests are performed
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Medical advice
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The coverage of the plan you have chosen
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The option of having your tests pre-approved in order to save time
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Scheduling your appointment for the required diagnostic tests or the preventive or prenatal screening you want to perform
With exclusive benefits just for you
Associated Diagnostic Centres
Depending on your plan, you can perform diagnostic tests (upon your doctor’s referral) at any associated diagnostic centre all around Greece.
More specifically, we have secured exclusive benefits and highly competitive prices for you:
Affidea Group
Primary care through the Affidea Group Network of Physicians
HealthSpot
At the associated HealthSpot diagnostic centres of the HHG Group in Kifissia, Glyfada, Peristeri, Mykonos, Santorini
Outpatient clinics of HHG Group hospitals
At the outpatient clinics of the following HHG Group Hospitals in Greece: HYGEIA, METROPOLITAN Hospital, MITERA, METROPOLITAN General and LITO
Athens Medical Group
At the outpatient clinics of the Athens Medical Group

Emergency Medical Assistance
In case of emergency, the Coordination Centre is available to support you 24 hours a day via call at 1100 from Greece or abroad.

Additional Health Services
At Ethniki Asfalistiki, we actively care for you and your protection by adding more benefits, services, and discounts in your health plan, whether individual or group. In addition to enjoying care and support from our extensive network of the most prominent hospitals and diagnostic centres, you can now take advantage of your insurance plan with special benefits just for you, including appointments in outpatient clinics, special tests at discounted prices, visits to emergency departments, etc.

MyEthniki
With MyEthniki online service, you can access your policy's benefits and coverages anytime, pay your premiums with one move, and download important insurance documents, whenever you need them.